FAQs

For Artist

Content Requirements

  • Each uploading zip file should include anything related. And they cannot contain unrelated items.
  • Each artwork should be descripted as much as possible, such as the format, the software version, the resolution etc.
  • Multi format is good for selling.
  • Don't include anything copyrighted, such as fonts or photos. You can recommend the buying link if necessary.

How to increase the selling chance

  • Upload the artworks as much as you can, better 100+.
  • Upload new artworks regularly, new artworks have more exposure opportunities.
  • Use the high resolution and high quality preview image (Square cover image).
  • Fill in the suitable title, description and keywords. Don't add too much.
  • Suitable price for each artwork.
  • Multi format is necessary. Make sure your artworks can be opened in many software.


For Buyer

What is you are buying?

  • It's a digital file, not a real world thing.

Can I request a refund if bought wrong?

  • 100% money back guarantee if inconsistent with description.
  • But you should request the refund and provide the evidence in 3 days after you place the order. Just email [email protected].
  • And normally if you don't have enough reason, refund is not supported. Because the files are replicable.

Secure Payment

VISA and MasterCard via PayPal, 100% Safety on Payment.

Quality Artworks

It helps you avoid duplication and save time.

3 Days Money Back

100% Money back guarantee If inconsistent with description.

Customer Support

If occured any problem, just email us, we will reply you in 24 hours.