What are you buying?
- A digital file rather than a material object.
Can I request a refund if I make a mistake in purchase?
- 1. If the documents you purchase are inconsistent with the description, llllline guarantees a 100% full refund.
- 2. However, a refund request and relevant evidence must be submitted within three days after the order is placed. Besides, it is necessary to send an email to [email protected] together with the refund application and supporting materials. After receiving the relevant materials and upon verification, llllline shall follow up and deal with the matter in a timely manner.
- 3. Since digital files are reproducible, please understand that without sufficient reason, llllline shall give no refunds.
About "$10k in Protection"
- If the artwork file purchased by the buyer is inconsistent with the information on the description page of the artwork, resulting in the inability to use it normally, or the file cannot be downloaded, llllline will temporarily pay the buyer a refund in advance
- The maximum refund amount is the amount paid by the buyer to purchase the artwork
- The buyers need to provide relevant evidence in advance
If you have any problem on buying and downloading, please contact [email protected]
We will come back to you a.s.a.p.
